Our office will be closed for the holidays , orders placed after December 16th will be shipped when we reopen on January 9th. Happy Holidays!

Privacy Policy

Welcome to Ellera Cosmetics!

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and engage with our products and services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using our website.

Information We Collect

Personal Information

When you place an order, sign up for an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.

Usage Information

We automatically collect certain information about your device, browsing actions, and patterns. This includes your IP address, browser type, referring/exit pages, and the pages you viewed on our website.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device that allow us to recognize and remember you.

How We Use Your Information

  • Order Processing: To process and fulfill your orders.
  • Account Management: To manage your account and provide personalized services.
  • Communications: To send you order updates, promotional offers, and newsletters.
  • Improvements: To analyze and improve our website, products, and services.
  • Marketing: To deliver targeted advertising and promotional materials.

Information Sharing

We do not sell, trade, or transfer your personal information to third parties without your explicit consent. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Security

We implement a variety of security measures to safeguard your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

  • Account Information: You can update your account information by logging into your account on our website.
  • Marketing Communications: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@elleraessentials.com